Customer Comments

A recent purchaser of our Fiesta Collection pieces wrote the following:
“Thanks so much for your prompt response to my issue. You and your company have given me the best service imaginable! Thanks again!”

We thank all of you who take time out to write about your pleasant experience with us.

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Entertaining at Home During the Holidays?

If you are hosting a holiday party, you may want to read these top ten tips from a real pro, Clinton Kelly at http://recipes.howstuffworks.com/menus/10-holiday-entertaining-tips-from-clinton-kelly.htm .  And, when he mentions buying some quality cookware, please don’t forget Cambridge Silversmiths!  We can help make your holidays a bit more shiny and bright.

Customer Service Comment

We keep hearing back from our customers about our customer service folks.

Here is the latest:

Thank you so much for your response.  Your customer service department has
already taken care of my request.  In fact, I have already received the
replacement.  I cannot express in words just how satisfied I am as a customer.
Your company’s customer servcice is the epitome of what every company in
America should strive to be.  I know this may seem like an over-the-top comment
but I truly mean it.  It is nice to know that there are companies in America who
still value patronage!

Isaac’s Proposal

For those of you who are planning to get “hitched”, you might get a kick out of the YouTube video called Isaac’s Proposal.  It’s really caught on with millions of viewers and if you haven’t seen it yet, we suggest you check it out.  http://www.youtube.com/watch?v=7yNdpaSBTzo

Top Engagement Gifts of 2012!

One of the most popular shopping idea web sites is www.gifts.com.  In their list of the top 12 engagement gifts for 2012 is a cutlery set.  Did you know that Cambridge offers some 47 cutlery and cutlery-related choices for you to choose from when shopping for an engagement gift?  You’ll be surprised not only at the wide selection, but also the great values you will find when you click on “cutlery” on the top of our home page at www.cambridgesilversmiths.com.  You’ll be glad you did!

 

Holiday Home Entertaining Tips

It’s that time of year again!  More people entertain at home during these holidays that at any other time of the year.  HGTV.com has developed some marvelous tips called “25 Gorgeous Holiday Table Settings” which can be seen at the following link: http://www.hgtv.com/entertaining/20-gorgeous-holiday-table-settings/pictures/index.html.  There you will find everything from classic silver and white table decor to rustic Christmas table decorations.   Of course, you might want to consider a new pattern to match the setting idea you like most.  With our 350+ patterns, you will most likely find exactly what you are looking for from Cambridge Silversmiths.  Happy Holidays!

Tip #8 – Warranty

 

One of the things most people do not think about when purchasing flatware is a warranty.  Regardless of how good a quality control program a company sets up, they may be an occasional “glitch” once in a while.  However, when you buy from Cambridge Silversmiths, that’s not a problem.  You see, Cambridge® Flatware carries a limited 25-year warranty from date of purchase against defects in materials or workmanship. Any defective piece may be returned, postage-paid, for repair or replacement (at the company’s discretion) to:

 

 

Cambridge Silversmiths, 116 Lehigh Drive, Fairfield, New Jersey 07004.

 

You can also visit our website for more information: http://www.cambridgesilversmiths.com

 

Customer Comments 5

Here are more of the latest comments we have received.

I had recently sent an email, inquiring about getting a replacement soup spoon. Today the spoon arrived via FedEx!  I just wanted to thank you for your prompt response.  I would definitely recommend your company to others and would buy your products again.

Plus:

I am another highly satisfied customer! I didn’t think that the customer service provided by Cambridge even existed anymore. Thank you for treating your customers with such high levels of kindness and respect. I will definitely be a customer for life!

Customer Comments 4

Here are a couple of the latest comments we have received.

(Cambridge is ) a great company to do business with. Highly recommend them.

Thanks for visiting us at our new blog.  We are very excited about sharing new ideas in home entertainment and dining trends.

Plus:

We received the new flatware today! Thank you SO VERY MUCH!  They look great.  And thank you and Cambridge for standing behind your products, it makes the difference in a competitive marketplace.

Cambridge Silversmiths – Tip #5 – Selection & Accessories

We know that most stainless steel flatware shoppers want a broad selection of patterns from which to choose.  We not only offer nearly 300 patterns and designs, but we are constantly introducing new patterns every year.  There’s a pattern for almost any type of personality match covering a broad range of artistic styles and creations.  Whatever your design preference may be, Cambridge offers you many choices that you will find appealing. 

We also offer several accessories including a variety of storage products for your flatware.  Not only are the great for protecting your flatware, but they provide an organized way for you to keep and store your flatware.  These products range from in-drawer trays to formal, elegant storage chests.  In addition, you may purchase a five piece Hostess Set of serving utensils to round out your set.  For special entertaining, ask about our demitasse spoons, or cocktail forks for appetizers and cheese sets for different types of cheeses.  Perhaps, you might also want to consider purchasing our cutlery items as well.  Whatever your flatware requirements may be, we offer a complete complex of products for your dining, serving and storage needs.