Customer Service Comment

We keep hearing back from our customers about our customer service folks.

Here is the latest:

Thank you so much for your response.  Your customer service department has
already taken care of my request.  In fact, I have already received the
replacement.  I cannot express in words just how satisfied I am as a customer.
Your company’s customer servcice is the epitome of what every company in
America should strive to be.  I know this may seem like an over-the-top comment
but I truly mean it.  It is nice to know that there are companies in America who
still value patronage!

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Interesting Terminology

We find it rather odd that Wikipedia, the world’s most-used encyclopedia, does not directly deal with the term “flatware”.  At best, you will be referred to “Tableware” which they go as far as including cutlery.  They state:  “In the United States, tableware is most commonly referred to as dinnerware. Dinnerware can be meant to include glassware, however not flatware.”

We have learned, however, that most people who visit our site (hhtp://cambridgesilversmiths.com) use the key words “flatware” and “silverware” equally.  It suggests that in these times, more and more people are not purchasing silverware like they used to.  Regardless, we are pleased that whichever key word they use, they will still be able to find us.

Cambridge Set Hits Top Spot on Cooking.com!

We are very proud to announce that our 45-pc. Ammonite Mirror Service for 8 Flatware Set is currently the Number One Spotlighted flatware on this dynamic site.  The set was given 4.5 stars out of a possible 5 and a total of 31 reviews, most of which are raves.  Here are a few of them:

I am very pleased with this flatwear.  They feel heavy and well balanced and  great quality. I have already recommended them to friends and family.

I shopped and shopped, online and in department stores, for a flatware pattern  that I liked.  I’m VERY picky.  As soon as I saw it on cooking.com (and I never  saw it in a department store) I knew my searching was over!  With all the other  great reviews on this product I knew that the quality would be great.  They came  with a 25 year warranty!! They are the right size, right weight, and unique  looking. Soon I will order a second set.  I couldn’t be more pleased and hope  that this will be the last flatware I ever buy.

I think this is a wonderful set.  I chose it because of it’s unique design.   When I received it, I wasn’t aware the great quality of the metal.  That made me  love the set even more.  It’s is a little pricey, but, I wanted the item and you  get what you pay for.  No complaints about the product at all.

And there are lots more!  We wish to express our gratitude for these kind words from these great customers.

Cambridge Goes Mobile!

Now shopping for Cambridger Silversmiths flatware and accessories when you are on the go is easier than ever!  You can access our new mobile Internet site just by putting in the traditional URL (www.cambridgesilversmiths.com) in your search engine and you will see a simplified version of our web site containing all the same information but in a more readable form for your mobile device. No more squinting or hard-to-see navigation!  We hope you like it!

Smart Phone Home Page

If You Are a Single Woman…

There is an interesting new blog that single women of all ages will appreciate.  It’s called “Common Sense Financial Management for Women”.  It’s located at http://financialmanagementwomen.blogspot.com/.  It does not deal specifically with flatware but since so many of our site visitors are single women, we’re passing it on to you in the event you might enjoy.  We hope it will be useful as well as entertaining.

If you never bought flatware before….

It’s amazing how little people know about buying flatware.  Obviously, the major part of making the final purchase decision is style.  In fact, it would be hard to   quantify in percentage numbers just how high that number would be in terms of importance.  It’s a safe bet, however that it would be over 50%.  But there are other reasons to buy a particular set of flatware.  There’s the finish, the actual composition, the feel and more.  One of the better places on the Web to learn more about flatware is About.com.  This has a brief and very informative page that can tell you all you really need to know to make a smart purchase.  You can visit it at http://housewares.about.com/od/kitchenwareaccessories/f/ststeel_RO.htm.  Happy shopping!

Isaac’s Proposal

For those of you who are planning to get “hitched”, you might get a kick out of the YouTube video called Isaac’s Proposal.  It’s really caught on with millions of viewers and if you haven’t seen it yet, we suggest you check it out.  http://www.youtube.com/watch?v=7yNdpaSBTzo

Top Engagement Gifts of 2012!

One of the most popular shopping idea web sites is www.gifts.com.  In their list of the top 12 engagement gifts for 2012 is a cutlery set.  Did you know that Cambridge offers some 47 cutlery and cutlery-related choices for you to choose from when shopping for an engagement gift?  You’ll be surprised not only at the wide selection, but also the great values you will find when you click on “cutlery” on the top of our home page at www.cambridgesilversmiths.com.  You’ll be glad you did!

 

Cambridge Ratings Soar

On a recent visit to cooking.com, it was obvious that Cambridge Silversmiths’ flatware is being reviewed more favorably each day.  On their first page, you will see that six patterns are featured (one with four color variations).  Of the six, five were rated 4 stars or better! The two that were rated highest were Jubilee and Codie Mirror each getting four-and-a-half stars.  Keep checking our home page for new products and sales.  You’ll be glad you did.