Monthly Archives: May 2011

Customer Comments 5

Here are more of the latest comments we have received.

I had recently sent an email, inquiring about getting a replacement soup spoon. Today the spoon arrived via FedEx!  I just wanted to thank you for your prompt response.  I would definitely recommend your company to others and would buy your products again.

Plus:

I am another highly satisfied customer! I didn’t think that the customer service provided by Cambridge even existed anymore. Thank you for treating your customers with such high levels of kindness and respect. I will definitely be a customer for life!

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Customer Comments 4

Here are a couple of the latest comments we have received.

(Cambridge is ) a great company to do business with. Highly recommend them.

Thanks for visiting us at our new blog.  We are very excited about sharing new ideas in home entertainment and dining trends.

Plus:

We received the new flatware today! Thank you SO VERY MUCH!  They look great.  And thank you and Cambridge for standing behind your products, it makes the difference in a competitive marketplace.

Cambridge Silversmiths – Tip #5 – Selection & Accessories

We know that most stainless steel flatware shoppers want a broad selection of patterns from which to choose.  We not only offer nearly 300 patterns and designs, but we are constantly introducing new patterns every year.  There’s a pattern for almost any type of personality match covering a broad range of artistic styles and creations.  Whatever your design preference may be, Cambridge offers you many choices that you will find appealing. 

We also offer several accessories including a variety of storage products for your flatware.  Not only are the great for protecting your flatware, but they provide an organized way for you to keep and store your flatware.  These products range from in-drawer trays to formal, elegant storage chests.  In addition, you may purchase a five piece Hostess Set of serving utensils to round out your set.  For special entertaining, ask about our demitasse spoons, or cocktail forks for appetizers and cheese sets for different types of cheeses.  Perhaps, you might also want to consider purchasing our cutlery items as well.  Whatever your flatware requirements may be, we offer a complete complex of products for your dining, serving and storage needs.

Customer Comments 3

This comment comes from a lady who was looking for help to identify one of our Cambridge patterns.  She wrote:

” I just wanted to let you know that I found the Belmar Sand.  I was doing a google search last week and guess where I found it?  On your Cambridge website!  I was very surprised and thrilled.  I purchased 4 of each piece and extra teaspoons which is all I really wanted but I love, love, love this pattern and quality SO much I decided to get another 4 place settings so now I have service for 16.   

So, luck was on my side that day last week and I am SO HAPPY!!!”

Cambridge Silversmiths-Tip #4- Quality & Value

Obviously, whenyou shop for flatware you should aim to purchase the highest quality products at the most reasonable price. At Cambridge Silversmiths, we promise to give you flatware with “unforgettable style” and, at the same time, an “unbelievable value”.  We have created nearly 300 different flatware designs for you to choose from and we manufacture every product ourselves.  Our collections represent five generations of expertise.

We think of our business as “A CRAFT OF HANDS” that adds grace to your family’s table with flatware that is designed and finished in accord with time-honored techniques.  Our standards of craftsmanship apply to every piece, every setting and accessory in our line.  Easy to hold.  Beautiful to behold.  Built to last. The result is that we provide the highest quality products to make your tabletop experience truly exceptional. Cambridgeflatware also carries a 25-year warranty from date of purchase with regard to repairs or replacement.

Customer Comments 2

This one’s from a customer from Tampa who was looking for a replacement piece:

“Thank you for your very quick follow-up!  Yes, thank you very much!  I meant to send you a quick email stating I did get the soup spoon this week. 

Thank you again for your excellent customer service.  This is truly what makes a good company a great one.”

Customer Comments 1

We get lots and lots of nice things emailed to us.  So, from time to time, we will share them with you on this blog.  Here’s one from a customer in Minnesota: 

“Just wanted to personally thank you for the flatware that you exchanged for me.  I am very happy with the Flatware.  I also wanted to thank you for the fantastic customer service that was provided to me.  I got a quick response and the exchange of the Flatware went very smoothly.  Again thank you for taking care of a very satisfied customer!!!”